McKenna: Company violated settlement
KENNEWICK, Wash. (Legal Newsline) - Washington Attorney General Rob McKenna announced on Monday that an online home decor company violated a 2008 settlement and must provide additional refunds.
The Kennewick, Wash., based Storybook Lane and Teryl Cooper, its owner, were ordered to pay a $5,000 civil penalty, an additional $15,000 in attorneys' fees and to provide refunds for merchandise customers returned or never received as part of a stipulated judgment entered into on April 12.
The company allegedly violated the terms of a 2008 settlement by failing to deliver orders, issue refunds and respond to customer inquiries. As part of the original settlement, the defendants paid restitution to 53 consumers and $6,000 in attorneys' fees and agreed to comply with restrictions on its business practices.
McKenna's office allegedly continued to receive consumer complaints following the original settlement and asked Benton County Superior Court to impose penalties and additional restitution in March.
Storybook Lane and Cooper will still be allowed to conduct business as long as they don't violate the terms of the stipulated judgment and any other laws.