McKenna settles with window company

Keith Loria May 27, 2010, 3:45pm


SEATTLE (Legal Newsline) - Washington Attorney General Rob McKenna has reached a settlement with a Tacoma-based window business over allegedly deceptive marketing practices.

West Coast Vinyl, which was alleged to have misrepresented its products, price and quality of its windows, was also alleged to have made false claims about the energy savings that the windows would achieve, claiming homeowners would save at least 40 percent on their monthly heating and cooling bills. There was no reasonable basis, however, to support those figures, McKenna said.

The window company was also accused of not informing customers of their cancellation rights and subcontracting out nearly 50 percent of their work without informing their customers.

West Coast Vinyl, in agreeing to the settlement, denied any wrongdoing, but did agree to the restrictions placed on its marketing tactics.

Under the settlement, West Coast Vinyl has agreed to abide by consumer protection laws from now on and will pay approximately $40,500 in attorneys fees and legal costs. The attorney general's office has agreed to suspend $25,000 in civil penalties if West Coast Vinyl remains compliant with the settlement.

The attorney general's office reached similar settlements with Harley Exteriors, Penguin Windows and Evans Glass earlier this year.

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