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Illinois AG sends letters to national retail companies debating use of 'on-call' shifts

By Mark Iandolo | Apr 15, 2016

CHICAGO (Legal Newsline) – Along with seven other states and the District of Columbia, Illinois Attorney General Lisa Madigan sent letters to national retail companies expressing concern over the companies’ use of “on-call” shifts for employees.

According to Madigan and the other attorneys general, these types of shifts create issues for workers wanting a stable and steady paycheck. An “on-call” shift involves employees calling in to their employer before their scheduled shift to see if they are actually needed that day.

“Learning just hours before a scheduled shift whether you are going to work or not is an unacceptable and challenging business practice,” Madigan said. “Workers – no matter where they work – should not be subject to that type of unpredictability and uncertainty in their lives.”

Companies receiving letters on the matter included Aeropostale Inc., American Eagle Outfitters Inc., BCBG Max Azria Group LLC, Carter’s Inc., Coach Inc., David’s Tea, Forever 21, Justice Just for Girls/Ascena Retail Group Inc., Pacific Sunwear of California Inc., Payless ShoeSource Inc., The Walt Disney Co., Tilly’s Inc., Uniqlo Co. LTD/Fast Retailing Co. LTD, Vans VF Corp. and Zumiez Inc.

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