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Montana AG warns consumers about fake 'Motor Vehicle Division' notices in the mail

By Mark Iandolo | Apr 12, 2016

HELENA, Mont. (Legal Newsline) - Montana Attorney General Tim Fox and the Montana Department of Justice warned residents of fraudulent “Motor Vehicle Division” notices sent in the mail.

“We consider these notices deceptive because neither our Motor Vehicle Division nor the motor vehicle division of any other state is mailing them,” Fox said. “These governmental entities are not in the business of selling vehicle service contracts. However, these notices are often addressed from senders going by names similar to the Montana Motor Vehicle Division. It’s understandable that vehicle owners would be confused after opening one of these deceptive mailers; I’ve received them myself.”

These fraudulent notices may also look they have been sent by a car dealer or vehicle manufacturer. Deceptive tactics notify consumers that a previously purchased warrant is set to expire, even when a warranty was never purchased. The notice will then demand an immediate response by the consumer.

“In Montana, these notices have been observed as having official-looking logos and are being sent from companies entitled 'Motor Vehicle Division, Vehicle Services Department,' 'National Warranty Services,' and 'Auto Repair Network,' among others,” said Sarah Garcia, administrator of the Motor Vehicle Division at the Montana Department of Justice. “I want to assure people that the Montana MVD has not issued these letters and does not offer vehicle warranties or service contracts.”

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