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Friday, April 19, 2024

California woman alleges Monster produced defective tablets

Tabletcomputer

SAN FRANCISCO (Legal Newsline) - A California woman is suing a consumer electronics manufacturer, alleging one of its tablet computer models is defective.

Antonette Grays, individually and for all others similarly situated, filed a class action lawsuit Feb. 11 in U.S. District Court for the Northern District of California San Francisco Division against Monster, Inc., alleging violations of the Magnusson-Moss Warranty Act, violations of the Song-Beverly Consumer Warranty Act, breach of express warranty, and violations of California business and civil codes. 

Monster manufactures, distributes, and sells the M7 tablet computer and the suit states the M7 suffers from charging port defects that make them fail prematurely. The complaint further alleges Monster misrepresents the technical specifications of the M7, which gives customers only a fraction of the storage space and camera resolution that are advertised.

The plaintiff says Monster breaches its own warranties by keeping failed M7s at its warranty servicer and refusing to return customer calls, their tablets or their money. Grays alleges his M7 tablet has remained in "initial testing" at Monster's warranty servicer for more than a year.

Grays and others in the class seek damages, interests, injunctive and declaratory relief, attorney fees and other litigation expenses. They are represented by attorneys Todd M. Logan, Rafey S. Balabanian, Alicia Hwang and Eve-Lynn Rapp of Edelson PC in San Francisco and Chicago.

U.S. District Court for the Northern District of California San Francisco Division Case number 3:16-CV-00693-SK

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