WASHINGTON (Legal Newsline) - The state of Delaware is working with other states to map out a new plan for telemarketing rules to provide more protections to consumers, according to Delaware Attorney General Beau Biden.
Along with 37 other attorneys general, Biden mailed a letter to the Federal Trade Commission calling for newer, more comprehensive laws for the Telemarketing Sales Rule.
“Scammers are constantly concocting new schemes to try to trick people into giving them money, and many times those scams involve telemarketing,” Biden said.
The attorneys general outlined several areas of concern, including the use of consumers' credit and debit card information ahead of a telemarketing call, the large amount and consistency of telemarketing calls, payment methods that don't provide transparency on where the funds are going and the large increase of fraud complaints from telemarketing calls.
Federal Trade Commission statistics show that more than 3.7 million complaints regarding telemarketing were filed with the FTC. Attorneys general from the United States are working to update these laws to better protect and serve consumers and noted that in a digital age telemarketers can more readily contact consumers via their cell phones in addition to their home phones.