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RadioShack buyer limited in keeping consumer data

By Shaun Zinck | May 28, 2015

| Shutterstock

Massachusetts has joined 37 other states in a settlement with RadioShack, which will prevent the business from selling some customer data, said Massachusetts Attorney General Maura Healey.

The coalition of states opposed the sale of the data, which would go along with the sale of RadioShack to its new owner, General Wireless Operations. The agreement prevents General Wireless from accessing personal information such as social security numbers, birth dates, debit or credit card information and telephone numbers.

“Millions of customers provided their personal information to this business with the promise of limited use and safekeeping, and should be able to trust representations made to them in privacy policies,” Healey said. “We are pleased that the new operators of RadioShack will respect the promises previously made to these customers regarding their personally identifiable information.”

Under the agreement, only email and postal mailing addresses will be retained by General Wireless from customers who gave that information to RadioShack within the last two years. RadioShack is believed to have about 8.5 million email addresses on file.

Healey said customers will have the opportunity to opt out prior to their email addresses being transferred. About 10,000 RadioShack employees will stay with General Wireless as a result of the sale.

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