JEFFERSON CITY, Mo. (Legal Newsline) - Missouri Attorney General Chris Koster announced an agreement on Wednesday with the Tiger Hotel in Columbia that will provide refunds to consumers who paid a higher price than what they originally reserved online.
Koster's office received complaints from consumers and a letter and phone call from Senator Kurt Schaefer about Tiger Hotel. Consumers allegedly made hotel reservations for University of Missouri football weekends online at one price. Later, the consumers were allegedly told that they had to pay a higher price or not stay at the hotel.
Management of the Tiger Hotel agreed to provide refunds to consumers who paid the higher price after reserving rooms at the lower price. The hotel will also honor the price for consumers who booked the lower price and are planning to stay at the hotel on future University of Missouri football weekends.
"I appreciate the Tiger Hotel's willingness to refund consumers who were unfairly charged a higher price than their original reservation indicated," Koster said. "Any consumers who booked at the lower rate and were charged more should file a complaint with my office and we will forward that information to the Tiger Hotel for restitution."