Fla. AG settles with 411-PAIN

By Bryan Cohen | Jun 5, 2012


TALLAHASSEE, Fla. (Legal Newsline) - Florida Attorney General Pam Bondi announced a $550,000 settlement on Friday with a Florida-based referral company for allegedly making misrepresentations to consumers.

411-PAIN allegedly misrepresented that consumers could be entitled to $100,000 or more for injuries and lost wages as a result of accidents and more than $10,000 in personal injury protection compensation or benefits for injuries and lost wages in violation of Florida Statute 627.736.

The company also allegedly falsely told consumers that actual police officers were requiring consumers to call 411-PAIN after calling emergency services as a result of advertisements using actors dressed as police officers without clear disclosure that the individuals were actors.

"We are protecting consumers by requiring 411-PAIN to change its representation of services and its advertising practices," Bondi said.

As Bondi filed a lawsuit in Broward Circuit Court, the court entered a consent judgment barring the companies from depicting police officers in advertisements that do not clearly state the individuals are paid actors, using a dollar amount in any advertising promising more than $10,000 in personal injury protection benefits and advertising any specific amount of lost wages or monetary rewards.

The $550,000 will serve as a charitable donation. Of the total contribution, $275,000 will go to the Broward Health Foundation to directly benefit indigent trauma patients sent to Broward General Hospital and $275,000 will go to the Joe DiMaggio Children's Hospital to benefit indigent pediatric trauma patients.

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