HARTFORD, Conn. (Legal Newsline) - Connecticut Attorney General George Jepsen wrote a letter to Zappos.com Inc. about its attempt to protect private customer information in response to a recent hacking attempt that may have affected more than 24 million customers.
Jepsen wrote the letter to the online retailer's Nevada headquarters on Friday, seeking information about how the breach occurred, how customers affected were identified and notified, and to learn of any corrective plans that had been developed in response. Jepsen sent the letter to the company's chief executive officer.
"This incident raises serious concerns about the possibility of fraud and targeted e-mail 'phishing' or other scams, as well as questions about the effectiveness of the company's measures to protect the confidentiality and security of private information that it receives from consumers," Jepsen said.
Reports on the incident said that the breach affects parts of the company's internal systems and network and that it compromised a multitude of personal customer information, including phone numbers, names, billing and shipping addresses, email addresses and encrypted passwords.
Jepsen wrote on behalf of the state of Connecticut and attorneys general in nine other states including Pennsylvania, New York, North Carolina, Massachusetts, Kentucky and Florida.
Zappos.com was asked to send its responses to Matthew Fitzsimmons, the assistant attorney general and the head of Jepsen's data privacy task force. Jepsen created the task force last year in response to a number of privacy and data breach cases.