HARTFORD, Conn. (Legal Newsline) - Connecticut Attorney General George Jepsen released a letter on Tuesday requesting more information from a major lending institution about a recent data breach.
The disclosure from Citigroup recently revealed that account information, including names, account numbers and contact information, including email address, of approximately 1 percent of its Citi North America bankcard customers was viewed as a result of "unauthorized access" to Citi's Account Online.
"Unfortunately, critical facts about the intrusion remain unclear, including details concerning the number and characteristics of impacted accounts, the cause of the breach, the steps taken to notify and protect the affected individuals, and the nature of any procedures adopted to prevent future data breaches," Jepsen said.
Jepsen's letter to the chief executive officer and general counsel of Citigroup said that the company's disclosures failed to explain how the data breach occurred and what is being done to protect the affected customers from possible financial fraud.
"As one of the largest lending institutions in the country, Citigroup must assiduously protect the personal information it collects from its customers and employ the highest levels of data security. I expect Citigroup to fully compensate and protect any Connecticut consumers harmed as a result of this breach," Jepsen said.
Jepsen asked the corporation to provide information and additional data to ensure that the interests of Connecticut consumers are protected.