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Fifth window company settles with McKenna

By Keith Loria | Jul 8, 2010


SEATTLE (Legal Newsline) - As part of an effort to target window businesses he says aare involved in deceptive business practices, Washington Attorney General Rob McKenna reached a settlement with another window seller on Wednesday.

Tacoma-based Energy Exteriors follows West Coast Vinyl, Harley Exteriors, Penguin Windows and Evans Glass as the fifth window company to settle over alleged deceptive business practices in the past few months.

Energy Exteriors was charged with misrepresenting itself in high-pressure sales tactics and not informing customers of their right to cancel, both violations of Washington's Consumer Protection Act.

The Attorney General's Office claimed the company inflated initial prices, claimed that it was rated higher than it actually was by the Better Business Bureau and exaggerated the health risks associated with mold found around windows.

Although the company denied any wrongdoing on their part, it agreed to restrict its marketing tactics in the settlement. McKenna agreed to suspend $25,000 in civil penalties if the company abides by all consumer protection laws going forward. Energy Exteriors is responsible for paying approximately $23,600 in fees and legal costs associated with the case.

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