Ind. AG says travel company never delivered sightseeing tour

By Bryan Cohen | Mar 31, 2014

INDIANAPOLIS (Legal Newsline) - Indiana Attorney General Greg Zoeller's office announced a lawsuit on Thursday against a Chicago-based travel company that allegedly took advance payments for a sightseeing tour that never occurred.

Ronald Bryant, doing business as Ron-Mar Travel, allegedly took more than $6,690 from customers, including seniors, before canceling a bus tour one day before the scheduled departure date. Bryant allegedly failed to provide refunds to consumers.

"These customers trusted that their tour and hotel rooms were booked, but instead they were misled by the company and left without refunds," Zoeller said. "This lawsuit highlights the efforts by our Consumer Protection Division to ensure consumers are treated fairly and violators are held accountable."

In August, customers received trip schedules and hotel information regarding a tour through Canada, Washington and New York. When the trip was cancelled, the company promised to issue refunds that were allegedly never provided.

Because three of the consumers were over the age of 60, the state alleged the company violated the Indiana Senior Consumers Protection Act. Under the law, violators are required to pay senior victims three times the amount paid. The lawsuit also alleged Ron-Mar Travel and Bryant violated the Deceptive Consumer Sales Act.

The lawsuit seeks consumer restitution, civil penalties, attorney fees and a permanent injunction.

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