Florida AG obtains order against air conditioning company

By Bryan Cohen | Dec 16, 2013

TALLAHASSEE, Fla. (Legal Newsline) - Florida Attorney General Pam Bondi obtained an order Friday against a Fort Myers-based air conditioning company and its owners after they allegedly engaged in deceptive practices.

Service Star Enterprise Inc. and the company's owners, Salvatore Tavolacci Jr. and Darrielle Tavolacci, allegedly made unnecessary and excessive repairs, failed to honor requests for cancellation, used intimidating sales practices and used contracts that were out of compliance with Florida law. In some instances, the defendants allegedly demanded cash payments from senior citizens.

"Abusing customers, including senior citizens, who trust you with their money to do an honest job is deplorable," Bondi said. "My office will go after any company that is scamming money from customers and violating Florida's Deceptive and Unfair Trade Practices Act."

Bondi's office obtained an order against the defendants that granted a temporary injunction and asset freeze. The order temporarily prohibits the defendants from engaging in air conditioning repair, prohibits them from hiding or disposing of assets and requires them to preserve financial statements and computer files.

Bondi's office received multiple complaints against Service Star Enterprise Inc. Consumers alleged the company falsely claimed the business only accepted cash for payment, failed to provide goods and services paid for by consumers, failed to obtain required permits prior to starting work and employed technicians who falsely claimed repairs were needed on functional air conditioning units.


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