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Md. AG issues consumer warning about medical alert device phone scam

By Bryan Cohen | May 13, 2013

BALTIMORE (Legal Newsline) -- Maryland Attorney General Douglas Gansler on Friday issued a consumer alert about unsolicited phone calls from a company seeking approval to deliver or install a medical alert or alarm device.

Gansler's Health Education and Advocacy Unit has received multiple inquiries and complaints from consumers who received unsolicited calls from a company looking to provide consumers with a device that is already paid for, free or offered at no cost by an unspecified government-type program.

The unsolicited callers may try to get personal financial information and home addresses from victims over the phone.

"If you haven't ordered such a device, hang up immediately and avoid this rip-off," Gansler said in a statement. "Never give out your personal financial information to any person or company that calls you on the phone unsolicited.

"Once again, if the deal sounds too good to be true, it probably is."

The scam artists claim the medical device has been ordered and the company needs to schedule an appointment for delivery or installation. The callers may say that while there is no charge for the device, the alert system comes with a dollar-a-day fee for the service.

Gansler's office is requesting that consumers filing a complaint about the scam take note of the phone number appearing on the caller ID, the company names used, the name of the person who called and the time and date of the call.

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