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Wal-Mart sued for allegedly overcharging in its vision center

By Shaun Zinck | Mar 20, 2015

Shutterstock 155812997

A major retailer was sued on March 10 over allegations that it double dipped in collecting payment for its vision centers.

Leslie and William Epps filed the lawsuit against Wal-Mart stores alleging the retail giant charged customers and their insurance companies for services provided by the Wal-Mart Vision Center and Sam's Club Optical stores.

The lawsuit alleged Wal-Mart Vision Centers and Sam's Club Optical stores invoice customers for direct payment even though they don't reflect insurance benefits, and then fail to reimburse customers for overcharges once insurance payments are made.

Leslie Epps alleged she was overcharged by approximately $55 after visiting a Wal-Mart Vision Center. Her total was $245 before taxes, and Wal-Mart submitted a claim to her insurance company for approximately $245.75. Wal-Mart allegedly received $80 from Epps' insurer, but only credited Epps' account $25.

Epps said she filed a complaint with Wal-Mart; however, the company allegedly never responded to it or offered to refund the $55 in overpayment.

The lawsuit seeks class status and refunds from Wal-Mart for the overcharges. 

The plaintiffs are represented by Hank Bates, Allen Carney and John C. Williams, of Carney Bates & Pulliam, PLLC, in Little Rock, Arkansas.

Circuit Court of Pulaski County, Arkansas Civil Division case number 4:15-00138.

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