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Friday, April 19, 2024

Three plaintiffs allege Gogo's services are unreliable

Flightentertainment

BROOKLYN, New York (Legal Newsline) - Three individuals are suing an in-flight communications services company, alleging its services are considerably less effective than represented.

Charles Salameno, Maria-Angela Sanzone, and John Jensen, individually and for all others similarly situated, filed a class action lawsuit Jan. 29 in U.S. District Court Eastern District of New York against Gogo Inc. and Gogo LLC, alleging violations of the New York General Business Law, violations of various consumer protection acts, unjust enrichment, fraud, promissory estoppel, and breach of contract.

Gogo sells subscriptions and plans to consumers to connect to the Internet, text message, use voice communication or access Gogo's other communication services while on airplanes throughout the United States. The complaint states Gogo represents that its products are reliable, continuous, and are comparable to ground-based communications services, but Gogo revealed to the Securities and Exchange Commission and the Federal Communications Commission that its products are, in fact, inherently limited, unreliable, not continuous, and do not compare to ground-based communications services.

The suit also alleges Gogo's services are able to uncover more consumer information than is necessary under federal law, exposing sensitive consumer communications and identifying information to malicious spying, tampering, and theft.

The plaintiffs and others in the class seek restitution and disgorgement, statutory and punitive damages, injunctive relief, attorney fees and other costs of the suit. They are represented by attorneys Clifford R. Tucker, Bryan D. Fisher and Thomas J. Fisher of Fisher Injury Lawyers in Baton Rouge, Louisiana.

U.S. District Court for the Eastern District of New York Case number 1:16-CV-00487-JBW-VMS

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