ALBANY, N.Y. – New York Attorney general Eric T. Schneiderman announced an agreement with WorkFitMedical LLC that forces the company to provide better information to consumers about its participation in health plans.
WorkFit, a company that provides occupation and urgent care services, allegedly misled consumers by showing that it participated in UnitedHealthcare’s network. WorkFit then allegedly billed consumers for the entire cost of their visit – over and above the consumers’ co-payment.
“Consumers deserve to know whether a provider is in-network or out-of network so that they know the costs before they choose a medical provider,” Schneiderman said. “My office will continue to make it a priority to ensure that New Yorkers aren’t duped by confusing and deceptive representations made by urgent care centers.”
In the agreement, WorkFit will pay $17,000 in restitution to consumers and pay $12,500 in costs and penalties to the state of New York. In addition to restitution, WorkFit must work to strengthen its disclosures and increase its communication, including identifying all health plans with which it has contracted to be an in-network participating provider on its website.
Assistant Attorney General Adrienne Lawston of the Attorney General’s Health Care Bureau handled the case.