Milgram sues furniture stores

Ashley Stinnett Aug. 4, 2009, 2:19pm

Anne Milgram

NEWARK, N.J. (Legal Newsline) - New Jersey Attorney General Anne Milgram has filed suit against four furniture retailers over allegations the companies violated the state's Consumer Fraud Act.

The defendants named in the suit are: Spectrum Home Furnishings Inc., Charles Serouya & Son Inc. a/k/a Gallery, CS&S, Inc. and Charles Serouya, Inc.

The complaint alleges that the four companies accepted payments for merchandise but failed to deliver the ordered products, delivered merchandise that was defective, advertised products as pre-assembled but delivered un-assembled merchandise, failed to deliver products on time, failed to provide refunds and ignored consumer complaints.

"Consumers did not get what they paid for and these defendants did not respond to complaints," Milgram said.

Aside from the Consumer Fraud Act, Milgram said the companies additionally violated the state's Refund Policy Disclosure Act and Regulations, Deceptive Mail Order Practices Regulations, Delivery of Household Furniture and Furnishing Regulations and General Advertising Regulations.

Although the four companies do not have a physical location from which they do business from, they advertise, place orders and sell furniture via direct mailing services and web sites, according to Milgram.

The state is seeking civil penalties as well as restitution for affected consumers.

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